Billing & Refunds
Exactly when you get charged, what each plan includes, what happens when a trial ends, and how to cancel, in plain English, before you pay anything.
Last updated: September 2026
What you're charged
Base is A$29.99 a month or A$74.99 every 3 months. Pro is A$49.99 a month or A$124.99 every 3 months. Prices are in AUD, include GST, and are billed in advance. Plans renew automatically until you cancel. The price you see at checkout is the price you pay.
What each plan includes
Base includes 200 tailored applications and 30 recruiter email reveals a month; Pro includes 300 tailored applications and 75 recruiter email reveals a month, plus the desktop interview assistant (15 hours a month, up to 2 hours per session). Allowances reset monthly on your subscription anniversary on both billing periods, so the 3 month plan does not get 3 months up front. Unused allowance does not roll over. The free tier is 3 tailored applications for life, no card needed. The desktop interview assistant is coming soon and is not yet available.
No overage charges
You are never billed for going over an allowance. The action is refused with a clear message until your allowance resets or you change plan.
How the free trial works
The 7-day free trial is optional: it starts only when you press Start 7 day trial. A card is required, prepaid cards are not accepted for trials, and there is one trial per person, card and device. The trial includes 15 tailored applications, 5 recruiter email reveals and, on Pro, 1 desktop interview session of up to 60 minutes. Nothing is charged during it. When the 7 days are up your card is charged for the plan you chose and your subscription begins. Stripe emails you before the charge. The desktop interview assistant is coming soon and is not yet available.
Cancelling during the trial
Cancel any time before the trial ends and you are never charged, so there is nothing to refund. You keep trial access, with the same limits, until day 7. Cancel from Plans & billing inside the app; it takes two clicks and doesn't require emailing anyone.
Cancelling a paid subscription
Cancel any time. Your access continues until the end of the period you've already paid for, and you're not billed again. We don't pro-rate a partial month or 3 month period. If we offer you a discount to stay, it can be used once.
Changing plans
Upgrading from Base to Pro takes effect immediately, and you pay the prorated difference for the rest of the current period. Moving from Pro to Base takes effect at the end of the current period, with no refund for the rest of it.
Refunds
If you were charged by mistake, charged after cancelling, or something on our side stopped the product working and we couldn't fix it, contact us through our support page and we'll refund you. We don't offer refunds simply for not using the product during a period you paid for, or because you found a job: cancel and your plan runs to the end of the period you paid for.
Your consumer rights
Nothing here limits rights you have under the law where you live, including the Australian Consumer Law and statutory cancellation rights in the EU and UK. Where those rights say something different from this page, they win.
Failed payments
If a renewal payment fails, Stripe retries it over the following days, and your account drops to the free tier in the meantime. Update your card in Plans & billing to restore your plan; don’t start a new plan. Your data is never deleted for a failed payment.
Chargebacks
If you dispute a charge with your bank, we pause your account while the dispute is open. Contact us first and we'll usually sort it out faster.
Managing your subscription
Changing plans, updating your card, downloading invoices and cancelling are all in Plans & billing inside the app. There is no separate portal to open.
Questions about this page? Contact support.